Privacy Policy & Cookies

We know that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.

OUR PRIVACY COMMITMENT

Mix & Blend Ltd website is owned and operated by Mix & Blend Limited. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact Mix & Blend Ltd at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

YOUR CONSENT

Your use of the Mix & Blend Ltd website and any disclosure of personal information via the Mix & Blend Ltd website signify your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

INFORMATION ABOUT YOU

A Mix & Blend Ltd Customer Service Advisor will ask the customer for information such as your name, e-mail address, postal address, and contact details, and then we keep a record of this information. All this is necessary so we can recognise you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make on Mix & Blend Ltd website.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had with using our Mix & Blend Ltd website.

We’ll also ask you questions at registration, and from time to time by email, that will give us information that will be used to improve your experience of shopping on Mix & Blend Ltd. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.

We do not store credit card details.

If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us.

All the information we collect via our Mix & Blend Ltd website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service.

We are committed to using your personal information only for (Click Here)

  • Passing on your orders to your chosen sellers so they can supply goods and services to you and for customer administration. Our sellers may use subcontractors to process and provide your orders to you. Any such subcontractors are subject to the same contractual obligations as our sellers in respect of your personal information
  • Planning and managing Mix & Blend Ltd business activities, including analysis of customers’ shopping habits, product and style preferences.
  • Technical administration of our Mix & Blend Ltd website.
  • Providing you with information about the services we offer.
  • Letting you know about offers and news from Mix & Blend.
  • Letting you know about offers, news and products from sellers and Mix & Blend on our Mix & Blend Ltd website.
  • We may make your name and email address available to companies in order to advertise and market our services to you through other platforms on the internet (e.g. Facebook).
  • To verify details of your payment method or credit card account.
  • During your registration process you are given the opportunity to select some of the ways in which we may use your details.

These are the circumstances in which we may share some of your data with others (Click Here)

  • In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavors to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.
  • To outside research companies whom we may ask to contact you directly for your opinions on our service, and our sellers’ products and services (in which case we provide them with only the information they need to perform their function).
  • If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.
  • We do not share your details with 3rd parties for any other purpose.

MANAGING YOUR ORDERS

We may monitor and review communications between you and our sellers on our Management Information System (MIS), solely for the purposes of ensuring that your orders are managed appropriately by us and our sellers and our customer service team, and in accordance with the terms and conditions that we have in place with our sellers.

DATA OVER THE INTERNET

The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit the Mix & Blend Ltd website, you’re agreeing and authorising us to process data in this way.

HOW WE PROTECT INFORMATION

You and Mix & Blend Ltd accept that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our sellers and any sub-contractors who need the information to perform a specific job are granted access to personally identifiable information.

HOW YOU CAN HELP US PROTECT YOUR INFORMATION

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

FURTHER INFORMATION

If you have questions about your personal data or our privacy policy, please contact us.

To see all the information we have about you, and to correct any inaccuracies, please write to us at: Mix & Blend Ltd, 3rd Floor, 207 Regents Street, London W1B 3HH

HOW TO UNSUBSCRIBE

If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please contact us.

CHANGES TO PRIVACY POLICY

We reserve the right to change our privacy policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the Mix & Blend Ltd website.

OUR SELLERS’ PRIVACY POLICIES

Our sellers are bound by the same legislation as us, and specifically must comply with the Data Protection Act 1998.

We are not responsible and do not warrant or guarantee that the privacy policies, of any seller or any other companies that your personal information is passed to in accordance with this Privacy Policy, comply with data protection legislation. We are not responsible for any damages which you or others may suffer as a result of the loss of confidentiality of such information. When you place an order with any seller on Mix & Blend Ltd website, your personal details that you submit at registration must by necessity be forwarded along with the order, so you will need to verify their privacy policy directly with them if you wish.

In using Mix & Blend Ltd website our sellers (and their affiliates), agree not to:

  • sell, barter, disclose or transfer to any third party, any data passed to them as a result of any transaction via the Mix & Blend Ltd website (e.g. personal data of any user), or permit any third party to have access to the same;
  • send to any Mix & Blend Ltd website user any non-electronic direct-mail marketing;
  • send to any Mix & Blend Ltd website user any electronic communication except as necessary to complete any Buyer’s transaction or to respond to a customer service enquiry made by such Buyer concerning such transaction;
  • use any domain name (or any part of it) on Mix & Blend Ltd website and/or otherwise in any communications that they have with any user of Mix & Blend Ltd website;
  • Target unsolicited communications of any kind to any user of the Mix & Blend Ltd website.

Cookie Policy

By visiting this Mix & Blend Ltd website with your browser settings adjusted to allow cookies, you are consenting to Mix & Blend Ltd website using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.

Please note: to make full use of Mix & Blend Ltd website and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The Mix & Blend Ltd website (like many other shopping Mix & Blend Ltd website) will not work when cookies are blocked.

Mix & Blend Ltd website uses cookies to provide you with the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive information such as your name, address or payment details and they can’t harm your computer.

The data we collect through these cookies is solely for the purpose of enhancing our Mix & Blend Ltd website and your browsing experience – it is never used to identify you and we would never share or sell on this data.

The list below details the cookies used on Mix & Blend Ltd website. We have outlined who sets these cookies and their purpose. If the party reads something other than ‘Mix & Blend Ltd website’, these are our third party business partners who help us to enhance your browsing experience.

Category Party Purpose
Strictly necessary Mix & Blend Ltd website Mix & Blend Ltd website uses cookies to enable some of the basic functionality that is required for you to browse and shop on our Mix & Blend Ltd website, such as remembering which products you have added to your basket. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
Performance Google Adwords; MSN/Bing; Double Click; Yahoo (Right Media) Google Adwords, MSN/Bing, Double Click and Yahoo use cookies to track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online. Each individual advertiser uses its own tracking cookies and the data taken is not confidential data or interchangeable.
Performance Google Analytics Google Analytics use cookies to collect data that helps us understand how people are using the Mix & Blend Ltd website. We use this information to identify how and where we can improve the customer experience. The data collected through these cookies is anonymous, does not collect specific customer data and is never shared with other third parties.
Functionality Share This Share This allows customers to share content, products and web pages from our Mix & Blend Ltd website with other social networking. The cookies used by Share This allow us to track the type of content, products and pages that our users are sharing to help us better understand which content is most engaging for our customers so that we can improve the content and customer experience in other areas of the Mix & Blend Ltd website.
Performance Social media plugins Mix & Blend Ltd websites social networking sites such as Facebook, Instagram, Twitter and Pinterest, serve cookies in order to be able to share and discuss Mix & Blend Ltd website’s products on social networks.

What is a cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by Mix & Blend Ltd website & Blend Ltd Mix & Blend Ltd website that you visit.

Your browser accesses the cookie file only when you visit the Mix & Blend Ltd website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow Mix & Blend Ltd websites like to deliver you a personalised shopping experience.

The information stored within any given cookie can only be accessed by the Mix & Blend Ltd website that created it and cookies are limited to communicating only the information that you have disclosed to the Mix & Blend Ltd.

Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Facebook
Twitter

Google

Managing cookies
If cookies aren’t enabled on your computer, it will mean that your shopping experience on our Mix & Blend Ltd website will be limited to browsing and researching; you won’t be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
Google Chrome
Internet Explorer
Mozilla Firefox
Safari
Opera

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