Terms & Conditions

Acceptance of terms

The provisions which have been included in the Terms and Conditions and Privacy Policy Link together with any of the other documents referring to in these provisions, set out the terms and conditions on which you may make use of Mix & Blend Ltd website whether as a visitor or registered customer (“Customer Terms”).

Mix & Blend may apprise these customer Terms & Conditions and any documents referring to them and any article of the service from time to time and will notify you of any changes to you by uploading details of them on the Mix & Blend Ltd website.  It is your responsibility to review the Customer Terms & Conditions periodically for changes.  In using the Mix & Blend Ltd website you are agreeing to be bound by these Customer Terms & Condition.  If you do not agree to these Customer Terms & Conditions then please do not use the services and products or any part of them.

Mix & Blend

The Services are operated by Mix & Blend Ltd (“we”). We are registered in England and Wales under company number 9163050 and with our registered office address at:

Mix & Blend Ltd

3rd Floor

207 Regents Street

London

W1B 3HH

Accessing Mix & Blend Products/Service

To access the Mix & Blend Services is permitted on a temporary basis, and we reserve the rights to withdraw or make amendments to the services we provide through the Mix & Blend Ltd website without notice.  We will not be held liable for any reason that the Services are unavailable at any time or for any period.

From time to time, we may restrict access to any or all of the Services, to our customers who have registered with us.  All personal data and other information provided by you are processed by us in accordance with our Privacy Terms and Conditions.  By providing any such personal data or other information you agree to the terms of our Privacy Terms and Conditions.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security process, you are responsible for keeping the information confidential, and you must not disclose it to any third party, without written consent from the Mix & Blend Director.  We have the rights to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms and Conditions.

Mix & Blend Intellectual property rights

We own, or are the licensee to, all rights, title and interest in and to the Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof.  You are not authorisied to modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble or otherwise attempt to derive source code from any part of the Service.

You must not extract or otherwise use any of the content on the Mix & Blend Ltd website and/or Service for commercial purposes without obtaining written authorisation from the Mix & Blend Director to do so.

We respect the intellectual property rights of others and we ask our customers and guest to do the same.  If you are aware that any of your intellectual property rights have been infringed on the Mix & Blend Ltd website, please contact:

Mix & Blend Ltd

3rd Floor

207 Regents Street

London

W1B 3HH

Description of Mix & Blend

Once you have decided to purchase Mix & Blend products and/ or services on Mix & Blend Ltd website resulting in a legal contract between you and Mix & Blend and such contract shall compromise of these Customer Terms and Conditions, the confirmation email of your order and the details of the product on the Mix & Blend Shop page and you agree to be bound by all such provisions.

You will carefully review the Customer Terms and Conditions, the email confirmation of your order and the applicable details on the Mix & Blend Shop page in relation to the order.  If there is any conflict or inconsistency between these Customer Terms and Conditions and the email confirmation of your order or the applicable details on the Mix & Blend Shop page, these Customer Terms shall prevail to the extent of the conflict or inconsistency.

We cannot give any undertaking, that goods and/or services you purchase from Sellers through the Mix & Blend Ltd website will be of satisfactory quality, and this and any other such warranties, whether express or implied the disclaimed by us absolutely to the fullest extent permitted by law.  This disclaimer does not affect your statutory rights against the Seller, where your order goods and/or services through Mix & Blend Mix Ltd website we may disclose your customer information related to that transaction to the relevant Seller.

We will not review or control, and are not responsible in any way for, listings provided by Sellers and at no time do we possess any items offered for sale by Sellers through the Mix & Blend Ltd website.

Disclaimer of Warranties and limitation of liability

  1. To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.
  1. The Mix & Blend Ltd website is provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.

(c) Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

Contract between you and Mix & Blend Ltd

With every order you placed it shall be deemed to be an agreement by you to purchase the goods and/or services specified within it subject to the Customer Terms and the applicable details on the product page.

No order shall be deemed to be accepted until we issue an email acknowledgement of your order.  The contract between you and Mix & Blend Ltd will relate only to those goods and/or services notified in the email acknowledgement of your order.

Promotions / Tickets

Please be advised all promotions/discount vouchers can only be use per order.   Mix & Blend Ltd have no say or what prices event organises sell their tickets for.  If you have any problems with your ticket i.e. have not receive your tickets, refunds, being given wrong ticket for an event or if you have any questions regarding the event.  Please contact the event organisers directly.

Links to Mix & Blend Ltd Website

 You may link to our home page on the Mix & Blend Ltd website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Mix & Blend Ltd expressly reserves the right to revoke the right granted in this clause for breach of these Customer Service Terms and to take any action it deems appropriate.

Mix & Blend Ltd website must not be framed on any other website, nor may you create a link to any part of our Mix & Blend Ltd website other than the home page. We reserve the right to withdraw linking permission at any time.

Any third party links on the Mix & Blend Ltd website have not been reviewed and we have no control over such websites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party website, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them.

Uploading material to the Mix & Blend Ltd website

Uploaded material must not: (i) be defamatory of any person; (ii) contain material which is obscene, discriminatory, offensive, hateful, threatening or inflammatory; (iii) infringe any copyright, database right or trade mark of any other person; (iv) be likely to deceive any person; (v) promote any illegal activity; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; or (vii) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Any material a user uploads to the Mix & Blend Ltd website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose a user’s identity to any third party who is claiming that any material posted or uploaded by such user constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by users. We have the right to remove any material or posting a user makes on the Mix & Blend Ltd website.

Reviews and Ratings

You may leave reviews (“Reviews”) but we ask that you do so honestly based on your experience of the product(s).

We regularly check and review any review(s) uploaded to our Mix & Blend Ltd website.  If we come across any reviews which, in our absolute discretion, are illegal, defamatory, offensive or obscene then we reserve the right to immediately remove such posts without notice.

We will investigate any Review which is reported to us as being illegal, defamatory, offensive or obscene and take whatever action we deem reasonably necessary in relation that Review.

Viruses, hacking and other offences

You must not misuse our Mix & Blend Ltd website or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Mix & Blend Ltd website, the server on which our Mix & Blend Ltd website is stored or any server, computer or database connected to our Mix & Blend Ltd website. You must not attack our Mix & Blend Ltd website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Mix & Blend Ltd website will cease immediately.

Waiver

If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Customer Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Severability

If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire agreement

These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Customer Terms or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and any documents expressly referred to in them.

Force majeure

For the purpose of this Agreement, an “Event of Force Majeure” means any circumstance not within the reasonable control of the Party affected, but only if and to the extent that (i) such circumstance, despite the exercise of reasonable diligence and the observance of Good Utility Practice, cannot be, or be caused to be, prevented, avoided or removed by such Party, and (ii) such circumstance materially and adversely affects the ability of the Party to perform its obligations under this Agreement, and such Party has taken all reasonable precautions, due care and reasonable alternative measures in order to avoid the effect of such event on the Party’s ability to perform its obligations under this Agreement and to mitigate the consequences thereof.

Instances of Force Majeure

Subject to the provisions of clause 1.1, Events of Force Majeure shall include, but not be limited to:

(a) The following Natural Force Majeure Events:

Fire, chemical or radioactive contamination or radiation, earthquakes, lightning, cyclones, hurricanes, floods, droughts or such other extreme weather or environmental conditions, unanticipated geological or ground conditions, epidemic, famine, plague or other natural calamities and acts of God;

Explosion, accident, breakage of a plant or equipment, structural collapse, or chemical contamination (other than resulting from an act of war, terrorism or sabotage), caused by a person not being the affected Party or one of its contractors or subcontractors or any of their respective employees or agents;

Whether declared or undeclared, invasion, acts of terrorists, blockade, embargo, riot, public disorder, violent demonstrations, insurrection, rebellion, civil commotion and sabotage;

strikes, lockouts, work stoppage, labour disputes, and such other industrial action by workers related to or in response to the terms and conditions of employment of those workers or others with whom they are affiliated save, when such event is directly related to, or in direct response to any employment policy or practice (with respect to wages or otherwise) of the party whose workers resort to such action;

In relation to the Concessionaire, non-performance by a counter-party to a contract relating to the Concessionaire’s Business by reason of an event or circumstance that would constitute a Natural Force Majeure Event under this Agreement.

(b) The following Political Force Majeure Events:

Acts of terrorists, blockade, embargo, riot, public disorder, violent demonstrations, insurrection, rebellion, civil commotion and sabotage;

To the extent that they are politically motivated, strikes, lockouts, work stoppages, labour disputes, or such other industrial action by workers, save in relation to the Concessionaire, when such event is directly related to, or in direct response to any employment policy or practice (with respect to wages or otherwise) of the Concessionaire;

Failure or inability of the Concessionaire to obtain or renew any Consent, on terms and conditions as favorable in all material respects as those contained in the original Consent relating to the Concessionaire’s Business (other than due to a breach by the Concessionaire of any of such terms and conditions);

Any action or failure to act without justifiable cause by any Competent Authority, other than a court or tribunal(including any action or failure to act without justifiable cause by any duly authorised agent of any Competent Authority, other than a court or tribunal);

Expropriation or compulsory acquisition of the whole or any material part of the Concessionaire’s System or Investor’s shares in the Concessionaire, except where such appropriation or compulsory acquisition is on account of contravention of law by the Concessionaire or by the Investor;

Any legal prohibition on the Concessionaire’s ability to conduct the Concessionaire’s Business, including passing of a statute, decree, regulation or order by a Competent Authority prohibiting the Concessionaire from conducting the Concessionaire’s Business, other than as a result of the Concessionaire’s failure to comply with the law or any order, Consent, rule, regulation or other legislative or judicial instrument passed by a Competent Authority;

In relation to the Concessionaire, non-performance by a counter-party under a contract relating to the Concessionaire’s Business by reason of an event or circumstance that would constitute a Political Force Majeure Event under this Agreement,

Provided that breakdown of plant or equipment (unless itself caused by an Event of Force Majeure), or unavailability of funds, shall not constitute an Event of Force Majeure.

Effects of an Event of Force Majeure

Either Party shall be excused from performance and shall not be in default in respect of any obligation hereunder to the extent that the failure to perform such obligation is due to a Natural Force Majeure Event.

Additionally, the Concessionaire, but not in respect of, shall be excused from performance and shall not be in default in respect of any obligation under this Agreement to the extent that the failure to perform such obligation is due to a Political Force Majeure Event.

Rights of Third Parties

No provision of these Customer Terms shall be enforceable by any third party (which includes for these purposes any third party: employee, officer, agent, representative or sub-contractor) under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Nothing in this clause excludes the rights of Mix & Blend Ltd when acting as commercial agent.

 

The Seller acknowledges and agrees that the valid payment by you to us for the purchase of item(s) between you and the Seller will satisfy your obligation to pay the Seller for the relevant item(s) and consequently, any debt obligations owed by you to the Seller for the purchase of such items shall be extinguished at that time. The Seller further agrees that it will not seek recourse (legal or otherwise) against you for payment of items if you have validly paid us.

All prices shall be shown in the applicable currency and payable in that currency. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination to choose to have the item delivered.

Law and jurisdiction

Contracts for the purchase of goods or services through our Mix & Blend Ltd website shall be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.

Feedback

General comments about the Mix & Blend Ltd website are always welcome, please contact us. If you have any complaint(s) about a particular order, please contact our customer service team directly. To report any other issue that could not be resolved with them directly please contact us our complaints team.

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